 |
 |
| Business Excellence has been characterised by nine generic criteria which are applicable to any organisation regardless of size. By using these criteria an organization can evaluate its strengths and weaknesses and identify opportunities for improvement. For organizations to demonstrate excellence there has to be a direct relationship between the results achieved and the enablers that caused them. In addition to the nine criteria, there are eight principles which characterise excellent organizations. These provide a vision which organizations should strive to realize through continual improvement. |
• Leadership
• Customer Focus
• Strategic Alignment
• Organisational Learning, Innovation, Improvement
• People Focus
• Partnership Development
• Fact-based Processes Management
• Results Focus
• Social Responsibility
|
|
| BEN offers advanced tools to share, publicise, receive, download, expand, deliver expertise to members of the Business Excellence Network, Recommended Employer Program, Retail Excellence Network. |
 |
enter |
|
|
|
 |
 |
At your fingertips:
Business Excellence Network, Recommended Employer Program, Retail Excellence Network resources, events, news, standards and forums using RSS, Alerts, Newsletters, SMS and PDA access. |
Business Excellence Network [BEN]
Topics covered include:
• Quality Management
• Six Sigma
• EFQM
• Baldridge
• BPR
• TQM
• Audit Management
• OHS Management
• Environmental Management
• Food Safety
• Information Security Management
• Risk Management
• Governance & Compliance
• Client Relationship Management
• Knowledge Management
• Change Management
• Corporate Social Responsibility
• Sustainability
• Market Relevance
• Benchmarking |
|
enter |
|
|
|
 |
| Business Excellence Network |
| Recommended Employer Program |
| Retail Excellence Network |
|
|
|